Stay Alert – Stay Safe

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Stay Alert – Stay Safe

Monday, December 10th, 2018

Throughout the course of 2018, we’ve held safety meetings every month to educate our employees and review important safety material. In November, we focused on driving conditions and how to be a proactive and defensive driver. The safety message for our meetings was “Look farther up the road. Stay focused on your driving. Think ahead and be ready.”  To go along with the November safety message, we started off the meetings by reviewing LLLC Defensive Driving:

Look ahead

Look around

Leave room

Communicate

We advise our drivers to look 15 seconds ahead at all times (equals out to one city block), focus on what is happening up ahead, identify hazards early, slow down, and avoid panic stops. By practicing these habits, it gives drivers extra time to avoid accidents. Drivers should be changing their focus every two to three seconds, making them aware of their surroundings so they can anticipate problems, react timely, and remain alert. Leaving room and maintaining a cushion of space all around the vehicle gives drivers extra time to avoid collisions. The easiest place to leave room is in front of the vehicle. Drivers communicate by making sure other drivers and pedestrians know where they are, use signals and horn to communicate intentions, and make eye contact.

Changing seasons leads to changing driving conditions. It’s important to be aware of hazardous driving environments, watch for changing road conditions, and to drive to match the conditions of the road. Be aware of roadways with soft shoulders and stay in the lane at all times. With winter approaching, the precipitation and weather can cause adverse driving conditions. Slowing down is important when the roads could be slick and if visibility is low. Defensive driving comes into play when the weather changes the conditions of the road – look ahead, look around, leave room, and communicate.

The meetings ended with local CSC updates from general managers and maintenance, then company updates. November’s safety meetings provided vital information that will help our drivers keep our roads and communities safe this winter. At Trinity, we strive to practice safe and defensive driving every time we are out on the road!

Holiday Happenings + Premier Transportation

Monday, December 3rd, 2018

The holidays are here and there are plenty of celebrations going on in Metro Detroit. From Broadway shows to games to a night on the town, there is something for everyone! No matter what type of trip you are making, we are prepared to provide your holiday transportation.

If you’re heading downtown to see the Trans-Siberian Orchestra, Aladdin, Paw Patrol Live, Detroit sports teams, or any of the other awesome concerts and shows taking place, our party bus and mini coach are the perfect transportation option for you. Complete with ambient lighting, surround sound system with aux port and CD player, on-board restroom, and more, our party bus seats up to 28 and is great for those who want to add a little extra fun to their trip! Our mini coach seats up to 35 and is equipped with luxury leather seating, DVD/CD player with monitors, power outlets, on-board restroom, and Wi-Fi, making it the preferred selection for those wanting that executive feel. Did we mention the U.S. Figure Skating Championships are coming back to Detroit for the first time in 25 years? Make it a big event and invite all of your friends to ride in our party bus or mini coach for some figure skating fun!

Going to see a Broadway show, game, or concert and have a larger group? Our school bus is a great choice. With room for up to 48 passengers, our school bus is spacious and provides safe, accessible transportation. You can even use it for a night on the town, local events, or weddings!

For long-distance trips (Frankenmuth, anyone?), our motor coach is an excellent fit. As our largest vehicle, it seats up to 56 passengers and is equipped with CD/DVD players, digital monitors, power outlets, Wi-Fi, overhead and underneath storage, and a restroom on board.

Whether you’re staying local or going long-distance, our fleet can fulfill all of your transportation needs. So, let’s go on an adventure and celebrate the holidays!

How to Use a Promo Code

Thursday, November 22nd, 2018

Throughout the year, we offer various promo codes, but since we do not have direct booking online, figuring out how to apply promo codes can be a tad confusing. In this article, we will walk you through the process and explain how you can use your promo codes!

The first step is to choose the vehicle that best fits your needs. If your promo code is not for a specific vehicle and you need help figuring out which vehicle you should select, check out our handy article here. Once you have your vehicle picked out, head to our Request a Quote page.

On this page, select the vehicle you would like to receive a quote for and you will be taken to a new page with a form to fill out. On the first page of the form, you will be asked for travel details.

Once the information is filled out, click the “next” button. You will then be taken to the portion of the form where your contact information is requested. Also on this page is a place for you to enter your promo code!

After you’ve input all of your information (and your promo code!), click the “send” button and you will be all set! The form will be sent to our reservations department who will contact you regarding your trip. They will discuss the information from your form and our vehicle availability. For more on what to expect after you’ve requested a quote, take a look at this article.

Happy traveling!

Thankful and Grateful

Wednesday, November 21st, 2018

 

Every year for Thanksgiving, Trinity Transportation gives each employee a turkey for their holiday table, and we were excited to do it again this year! We handed out turkeys to our 1,000+ employees, helping to spread some holiday cheer. The marketing team, Chief Financial Officer Matt White, and Chief Operating Officer Dave Holls traveled to Trinity’s terminals to hand deliver turkeys to employees, which was the perfect way to start our Thanksgiving break.

Since Thanksgiving is about recognizing what we’re grateful for, we asked employees to write down what they are thankful for, and we received some wonderful answers!

At Trinity, we’re thankful for our clients and our employees, and wish everyone a happy Thanksgiving!

Safety Starts Here

Tuesday, October 30th, 2018

For the safety meetings this month, each of our general managers led the meeting at their terminal. Per usual, the meetings started with local news and updates (operational and maintenance), then the first topic covered was preventing a rollaway. A rollaway is when a vehicle moves without the driver in the seat, which can happen when drivers are distracted and do not set the handbrake/parking brake. The next topic of discussion was pedestrian/bicyclist awareness and safety. We always teach our drivers to “Be A.W.A.R.E.”:

Always make a complete stop before turning

Watch for pedestrians’ body language and if they are distracted

Anticipate the direction of the pedestrian

Right-of-way always goes to pedestrians

Eliminate blind spots and establish eye contact

Our company’s safety performance key performance indicators (KPIs) were reviewed, first overall then by terminal. The GMs went over their terminal’s performance feedback from the different programs we use to track performance and discussed where they are at in relation to their goals.

The general managers did an awesome job conducting the safety meetings this month. Our employees reviewed and learned important information they will take with them every time they’re on the road!

How to Choose the Best Vehicle For You

Thursday, October 11th, 2018

As a premier transportation company, we have a complete fleet ready to help you with your service needs. Whether your group is large or small and your trip local or cross-country, we have the perfect vehicle for you!

If you’re just starting out and haven’t a clue what vehicles are in our fleet, hop on over to our fleet page, where you will get an introduction to what we offer and virtual tours of our vehicles. Once you’ve done that, you can get to know our fleet divisions a little better here.

Long distance trips are usually done in our motor coaches, which offer a luxury ride complete with comfortable seats, a restroom, power outlets, a DVD player, Wi-Fi, and more. They also have overhead and underneath storage for items such as luggage, band instruments, and athletic equipment. Our motor coaches seat up to 56 passengers, have panoramic windows, and some are handicap accessible.

If you’re not traveling far or overnight, our school bus may be a viable option for you. Local field trips and athletic trips are usually done in our school buses, which seat up to 48 passengers. They are equipped with heat for chillier days and several are handicap accessible.

Looking for a vehicle to take you out on the town? Our party bus is perfect for that and fits up to 28 passengers. Complete with surround sound entertainment and aux port, an on-board restroom, five mini bars, and a flat screen TV, our party bus is bound to keep the fun going all night long!

If you need a ride to an appointment or the store, our sedans are the vehicle for you. Our sedans travel locally and seat from 4 to 10 passengers. We have Prius cars, minivans, and full-size vans that can take you where you need to go! Our sedan fleet also consists of handicap accessible vehicles to better suit your needs.

Flying and need transportation to the airport? We’ve got you covered! Our shuttles can transport small or large groups to and from the airport. From vans and transits to mini coaches and motor coaches, our fleet is equipped to service your group. All of them have storage space for luggage and comfortable seating to ensure your ride is as pleasant as possible.

Still have questions? Check out our motor coach fleet FAQ and our school bus fleet FAQ. If you’re ready to make your reservation, request a quote here! We can’t wait to take you to your next destination!

Putting Safety in Every Stride

Tuesday, October 2nd, 2018

September’s safety meetings took place the week of September 24th and provided important information for our drivers and aides. The meetings were led by Chief Operating Officer Dave Holls and began with local updates from each terminal’s general manager.

After the local terminal updates, Dave delved into the topic of slips and falls. Slip, trip, and fall hazards can occur in virtually every type of workplace. Injuries that can occur due to these hazards are sprains, strains, bruises and contusions, fractures, abrasions, and cuts. According to the U.S. Department of Labor, slips, trips, and falls make up the majority of all work-related injuries. There are 95,000,000 lost work days per year due to these incidents and they account for 15% of accidental deaths and 25% of all reported injury claims. Slips, trips, and falls, can be avoided by taking extra caution, being aware of your surroundings, and fixing anything you see that is a hazard. It is also important to walk defensively and wear proper shoes.

The next topic discussed was danger zones of the school bus. The entire perimeter around the school bus is a danger zone, with the most dangerous zones being the left and right sides of the rear and the area in front of the nose of the bus. This is why it’s imperative that our drivers teach students the proper way to behave in and around the bus. The best way to exit the bus is to walk out 15 feet from the door to a sidewalk, then turn in the direction you need to go. If something falls/drops in front or around the bus, students are to tell the bus driver before picking it up. Our bus drivers are taught to be extra aware and to always check their mirrors and surroundings, and to do head counts every time students enter and exit the bus.

The meeting ended with safety key performance indicators, performance feedback, and employee handbook updates. With the start of the school year under way, we are ready to make this our best year yet!

Vehicle Virtual Tours

Thursday, September 27th, 2018

There are a lot of factors that go into choosing the vehicle that’s right for you. Some of the things to take into consideration are all of the vehicle’s features, what the vehicle is best for, how many it seats, and what the interior and exterior look like.

To help with the selection process, we have added a new update to our website. Along with the fantastic exterior and interior photos of our fleet, we have added virtual tours to help you get a better feel of our vehicles. On the individual vehicle pages, you will find the description of the vehicle, the capacity and features, interior and exterior photos, recommended services, and virtual tours (on most vehicle pages).

To navigate the virtual tours, simply click and drag your mouse in the direction you want the photo to move! You’ll be able to view the vehicle from front to back, side to side, and top to bottom. We hope this new feature will give you a better look into our vehicles and ultimately help you pick the right one for you!

To view our entire fleet and check out the virtual tours, visit Our Fleet page!

Trinity Supports River Rouge School District’s Back to School Rally

Monday, August 27th, 2018

Getting ready to go back to school is a fun and exciting time for most families, from finding out who will be your child’s teacher for the year to buying new supplies and clothing; however, for some families, this time is more of a challenging one. Financial struggles and access to certain amenities can be a burden during the preparation for each new school year, but Operation Backpack is determined to change that. Every year, Operation Backpack provides backpacks filled with school supplies, toiletries, and reusable water bottles to children in need so they can have the necessary items to be prepared and ready to learn.

Trinity Transportation was proud to donate backpacks for this year’s Back to School Rally put on by Operation Backpack for River Rouge schools. The event was held at River Rouge High School on Friday, August 24th, 2018, and was full of families having fun and enjoying the last of summer break. There were bounce houses with slides, free food and bottled water, various vendors, free haircuts, backpacks filled with supplies being handed out, and much more! Home Depot was giving kids aprons to wear and write their names on and had a table where kids could create their very own toolboxes!

The River Rouge Back to School Rally was a great success and we are so honored to have been a partner!

To see more pictures from the Back to School Rally, visit our Facebook page!

Trinity Transportation Hosts Annual Back to School Meeting

Tuesday, August 21st, 2018

Every year, Trinity Transportation prepares for the new school year by hosting our annual Back to School Meeting for school bus division employees. During the meeting, company protocol, procedures, and safety measures are reviewed to ensure our employees put their best foot forward for the upcoming school year.

“As an organization, we understand the importance of thorough planning and preparation. That is why each year, before the start of school, we bring together all of our school bus division employees for a back to school startup meeting to review policy changes and receive continuing education training”, Chief Operating Officer Dave Holls stated. “At this year’s meeting, crisis de-escalation and student management on the bus were two highlighted training events everyone participated in.”

Our meeting this year had over 500 attendees, including two special guests from our parent company, National Express: Vice President of Safety Kevin Kilner and Head of Transit Maintenance William Diamond. The day started with an introduction from Dave Holls, who discussed safety initiatives including our ongoing Target Zero campaign. He also discussed the performance of our terminals; what employees should do before, during, and after their routes; and reiterated the Driving out Harm program. Kevin Kilner delivered an important safety message, touching on how imperative it is that we follow all of the guidelines and procedures put in place in order to keep our communities safe.

After lunch, Area General Manager Kevin Dunbar gave training on blood borne pathogens, which prepared employees for cases where bodily fluids are involved. The training took employees through the process of what to do in a medical emergency and how to handle bodily fluids with precaution. Next up was DriveCam coaching, conducted by Dave Holls, and then customer service training from Sales Director Pete Rudnik. The meeting ended with educational videos on preventative techniques for crisis intervention and a discussion about student management.

During the meeting, there were periodic breaks for some fun! Upon arrival, employees were given raffle tickets for a chance to spin the prize wheel and win prizes. A total of 13 prizes were given away, including a Keurig set, Amazon Fire Cube, tablets, a record player, and a five-piece luggage set.

To see more pictures, check out our Facebook page! If you’re interested in being a part of Team Trinity, you can view our open positions and apply here!

Your Convention Transportation

Thursday, August 2nd, 2018

Conventions are a fun and terrific way to learn more about your industry and meet other professionals in your field. They provide the information you need to build on your experience and grow in your profession. As a distinguished transportation company, we’re prepared to make your convention transportation the best it can be!

If you have yet to book transportation for your convention, we take you through the process step-by-step in this article. Once you’ve gone through each step and secured your transportation, your vehicle will be booked and you will be set for the day of your convention! Our reservations specialists usually reach out about a week before the date of your convention to ensure the details and information on file are correct, and to make any needed changes. On the day of your convention, the driver(s) will arrive at the specified pick-up location at the time discussed (usually 5-15 minutes early) with the vehicle(s) you selected. Upon meeting your driver(s), we recommend that you exchange phone numbers so communication can occur throughout your time together. Depending on the length of your convention and the services requested, your vehicle(s) will typically stay at the venue the entire time.

After the services are complete, you are all set! Your reservations specialist may reach out to you a day or two after your convention to ask for feedback on our services. As always, we appreciate having valuable customers like you and can’t wait to assist you with your transportation needs!

Trinity Transportation Donates Buses to Wayne State University’s Baseball Camp

Monday, July 9th, 2018

 

At the end of June, Wayne State University put on their annual week-long baseball camp in partnership with the Detroit Tigers and Trinity Transportation! Kids ages 7-18 came from all around the Metro Detroit area to advance their baseball skills and learn from the best at this camp. The participating kids visited Comerica Park where they were able to go onto the field for batting practice, received a special tour, and spent time with the players and coaches. The camp ended with the participating kids receiving a tour of WSU’s campus and spending time with WSU’s baseball players and coaches who taught the campers new drills and exercises and showed them what it’s like to be a collegiate athlete. We are proud to support our future baseball players by providing the transportation for this annual camp!

WSU head coach Ryan Kelley said, “It was an exciting and action-packed week of baseball at our annual summer camp. We hope all participants enjoyed spending their time with us in a combined MLB and NCAA environment in our great baseball city of Detroit! I would like to thank the Detroit Tigers Foundation for outstanding leadership, support, and a commitment to helping provide a great experience for all participants. I would also like to thank all of our camp staff, which included current and former NCAA baseball student-athletes, high school coaches, select youth coaches, and former professional baseball players. Plus, Trinity Transportation was instrumental in helping with our ground transportation during camp. On behalf of our camp staff, I would like to wish all participants a great deal of success on and off the field for the remainder of this summer and look forward to seeing you again at future events.”

The week filled with baseball was a success and we are so happy to have been a part of it!

 

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