New Year, New Motor Coaches

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New Year, New Motor Coaches

Friday, March 8th, 2019

We’re excited to announce that we have welcomed four brand new 2019 MCI motor coaches into our fleet! The advanced J4500 has various enhancements to reliability and functionality, including a steerable tag axle, which ads extra maneuverability and extraordinary, wide-ride suspension. Complete with many new and updated features, these motor coaches are equipped to make your next trip the best yet!

Some of the new features include:

  • LED indirect ceiling and stepwell panel lighting, LED spotlights in ceiling with blue night light function
  • Best-in-class interior passenger space with comfortable seating
  • Larger driver side rear transom window with over 500% more viewing area
  • Stationary Vehicle Braking system that uses camera recognition software to detect vehicles in close range to the front of the bus and applies braking as a precaution
  • Traffic Sign Recognition identifies common road signs, such as speed limit signs, and issues a warning on the instrument panel
  • Larger, reconfigured lavatory with vandal resistant features
  • New seats with improved passenger space, separate headrest, and integral 3-point seatbelts
  • Improved Wi-Fi system options
  • Six new TV monitors with optimal display settings
  • Enhanced suspension for a smoother ride

The new motor coaches are already on the road, ready to take you on your next adventure! To request a quote or view more information about our motor coach buses, please visit our motor coach page.

Trinity Welcomes New Team Members

Thursday, January 24th, 2019

A new year means new team members! We are excited to announce several key personnel additions to our Trinity Transportation leadership team: Chief Operating Officer Jeff Carnicom, Chief Financial Officer Matt White, Regional General Manager Michael Boettcher, Regional Human Resources Manager Athia Johnson-Bowles, Area General Manager (Detroit Region) Sheldon Stewart, and the promotion of Don Holifield to Saginaw General Manager.

Jeff Carnicom brings over 25+ years in transportation, security, logistics, and supply chain management, working with Fortune 500 companies as well as providing services to small to mid-size retailers and financial institutions. Before joining Trinity Transportation, Jeff served as Chief Operating Officer for The Armored Group, an international manufacturer of specialty protection vehicles. Prior to that, he was President of the Midwest Region with Loomis, a Securitas company. Jeff started his career with Wells Fargo in Columbus, Ohio, where he attended Franklin University, majoring in finance. He also served 12 years in the United States Army National Guard as an engineer and instructor at the Ohio Military Academy.

 

Matt White was hired into Trinity in October 2018. He has extensive finance experience working for a number of large companies including Disney, Oracle, Ford, Best Buy, Lands’ End, Amway, and most recently Domino’s Pizza. Most recently, Matt served as an internal consultant for International Master Franchisees located in Europe, the Middle East, and Africa where he aided in turnaround situations, growth strategy development, strategy assessment, as well as mergers and acquisitions. Matt earned a Bachelor of Science degree in finance from the University of Denver and a Master’s Degree in Business Administration from the Darden Graduate School of Business located at the University of Virginia.

 

Michael Boettcher started his career in 2015 as a general manager overseeing the Aurora terminal of our parent company, National Express. In his time at the Aurora CSC, he managed over 120 routes, 140 buses, and 275 employees. He has extensive experience improving driver safety, increasing profitability, and providing satisfactory customer service to all of our clients. As the Regional General Manager of Trinity Transportation, Michael will supervise all 10 of our General Managers and their CSCs and assist with the daily operations of all of the locations within Trinity.

 

 

Athia Johnson-Bowles brings over 10 years of human resources experience working for Fortune 500 companies such as McDonald’s Corporation, Quicken Loans, and most recently Rite Aid Corporation. She has joined Trinity Transportation to oversee all employee-related functions as it pertains to safety, compliance, engagement, and recruiting. Athia has the ability to build strong relationships with key stakeholders and influence decisions to impact business results.

 

 

 

Sheldon Stewart brings over 20 years of management experience to Trinity Transportation. He has been with National Express for over 6 years, most recently at the school bus operations in New York City and Toronto, Canada, where he served as Area General Manager. During his time as the Area General Manager in New York, Sheldon oversaw 175 routes, 200 drivers and 220 buses. He has extensive knowledge in meeting safety and compliance needs across the board. Sheldon is dedicated to ensuring that all of his employees follow the proper safety precautions as well as stay up to date with compliance needs. At Trinity, Sheldon currently oversees our Detroit East and Detroit West locations.

 

Don Holifield has over 25 years of experience working in the transportation industry.  He joined Trinity in 2013 and worked in many of our locations including Detroit East and Fraser. Don has recently been promoted to General Manager overseeing our Saginaw location.

 

 

 

 

 

Please join us in welcoming all of the newest team members to Trinity Transportation. We look forward to a successful 2019 and beyond!

Stay Alert – Stay Safe

Monday, December 10th, 2018

Throughout the course of 2018, we’ve held safety meetings every month to educate our employees and review important safety material. In November, we focused on driving conditions and how to be a proactive and defensive driver. The safety message for our meetings was “Look farther up the road. Stay focused on your driving. Think ahead and be ready.”  To go along with the November safety message, we started off the meetings by reviewing LLLC Defensive Driving:

Look ahead

Look around

Leave room

Communicate

We advise our drivers to look 15 seconds ahead at all times (equals out to one city block), focus on what is happening up ahead, identify hazards early, slow down, and avoid panic stops. By practicing these habits, it gives drivers extra time to avoid accidents. Drivers should be changing their focus every two to three seconds, making them aware of their surroundings so they can anticipate problems, react timely, and remain alert. Leaving room and maintaining a cushion of space all around the vehicle gives drivers extra time to avoid collisions. The easiest place to leave room is in front of the vehicle. Drivers communicate by making sure other drivers and pedestrians know where they are, use signals and horn to communicate intentions, and make eye contact.

Changing seasons leads to changing driving conditions. It’s important to be aware of hazardous driving environments, watch for changing road conditions, and to drive to match the conditions of the road. Be aware of roadways with soft shoulders and stay in the lane at all times. With winter approaching, the precipitation and weather can cause adverse driving conditions. Slowing down is important when the roads could be slick and if visibility is low. Defensive driving comes into play when the weather changes the conditions of the road – look ahead, look around, leave room, and communicate.

The meetings ended with local CSC updates from general managers and maintenance, then company updates. November’s safety meetings provided vital information that will help our drivers keep our roads and communities safe this winter. At Trinity, we strive to practice safe and defensive driving every time we are out on the road!

Safety Starts Here

Tuesday, October 30th, 2018

For the safety meetings this month, each of our general managers led the meeting at their terminal. Per usual, the meetings started with local news and updates (operational and maintenance), then the first topic covered was preventing a rollaway. A rollaway is when a vehicle moves without the driver in the seat, which can happen when drivers are distracted and do not set the handbrake/parking brake. The next topic of discussion was pedestrian/bicyclist awareness and safety. We always teach our drivers to “Be A.W.A.R.E.”:

Always make a complete stop before turning

Watch for pedestrians’ body language and if they are distracted

Anticipate the direction of the pedestrian

Right-of-way always goes to pedestrians

Eliminate blind spots and establish eye contact

Our company’s safety performance key performance indicators (KPIs) were reviewed, first overall then by terminal. The GMs went over their terminal’s performance feedback from the different programs we use to track performance and discussed where they are at in relation to their goals.

The general managers did an awesome job conducting the safety meetings this month. Our employees reviewed and learned important information they will take with them every time they’re on the road!

Putting Safety in Every Stride

Tuesday, October 2nd, 2018

September’s safety meetings took place the week of September 24th and provided important information for our drivers and aides. The meetings were led by Chief Operating Officer Dave Holls and began with local updates from each terminal’s general manager.

After the local terminal updates, Dave delved into the topic of slips and falls. Slip, trip, and fall hazards can occur in virtually every type of workplace. Injuries that can occur due to these hazards are sprains, strains, bruises and contusions, fractures, abrasions, and cuts. According to the U.S. Department of Labor, slips, trips, and falls make up the majority of all work-related injuries. There are 95,000,000 lost work days per year due to these incidents and they account for 15% of accidental deaths and 25% of all reported injury claims. Slips, trips, and falls, can be avoided by taking extra caution, being aware of your surroundings, and fixing anything you see that is a hazard. It is also important to walk defensively and wear proper shoes.

The next topic discussed was danger zones of the school bus. The entire perimeter around the school bus is a danger zone, with the most dangerous zones being the left and right sides of the rear and the area in front of the nose of the bus. This is why it’s imperative that our drivers teach students the proper way to behave in and around the bus. The best way to exit the bus is to walk out 15 feet from the door to a sidewalk, then turn in the direction you need to go. If something falls/drops in front or around the bus, students are to tell the bus driver before picking it up. Our bus drivers are taught to be extra aware and to always check their mirrors and surroundings, and to do head counts every time students enter and exit the bus.

The meeting ended with safety key performance indicators, performance feedback, and employee handbook updates. With the start of the school year under way, we are ready to make this our best year yet!

Sweet Summer Treat!

Monday, July 2nd, 2018

Every year, Trinity Transportation hosts our annual company picnic. It is a time for us to celebrate our company family with delicious food and lots of summer fun! At this year’s picnic, we had blow-up obstacle courses, bounce houses, inflatable water slides and pools, clowns doing face painting and making balloon animals, a DJ, ice cream trucks, and a photo booth! The picnic was held at Lake Erie Metropark (right by the wave pool!) on June 23rd, 2018, and was catered by Kosch Catering, who provided an awesome selection of food. We also conducted an employee raffle, where employees had the chance to win prizes including bicycles, coolers, grills, yard games, 55” 4k TVs, and more!

Despite it raining at one point, the weather was perfect and sunny! Hundreds of employees from our terminals across southeast Michigan and Ohio and their families came to Lake Erie Metropark for our picnic put together to show appreciation for their hard work.  We enjoyed spending the day having fun with our Trinity family and can’t wait for next year’s picnic!

Want to join in on the fun next summer? We are currently hiring for multiple positions!

Safety Rules Are the Best Tools!

Tuesday, May 29th, 2018

Our safety meetings for May were conducted the 21st through 26th and were packed with vital information for our drivers and aides! The meetings were executed by Dave Holls, chief operating officer, and Carl Ingram, Detroit area safety director. Our safety meetings always start with a little introduction then local news and updates from each terminal’s general manager and maintenance department.

After the local updates, Dave talked about distracted driving and showed a news video regarding a recent school bus accident in New Jersey. This horrific accident was caused by a driver who was recklessly driving on the interstate, and is an instance of what could happen when someone is driving distracted. It is not worth the risk. This is why our parent company, National Express, implemented the Target Zero campaign in February. Target Zero is the next phase of our Driving out Harm program and was put in to effect to eliminate fatal accidents from our company. Target Zero is a call to action that encompasses all of our efforts to reduce distracted driving and make the roads safer for our communities.

To piggy-back off of safe driving habits, Dave discussed performance feedback for the month of April. After Dave went over the numbers, Carl reviewed the Driving out Harm program and reiterated the Golden Rules for our drivers (they’re listed in this blog post). Carl then addressed our company’s safety performance KPIs (key performance indicators) for the month of April and talked about the heat risks of summer as the new season approaches. He covered the symptoms of heat exhaustion, heat stroke, hyperthermia, and dehydration and how to prevent them. Carl also mentioned how there will be more people on the roads since school will be out soon and discussed different ways drivers can be more alert to the extra bicyclists, pedestrians, cars, and motorcyclists.

An acronym our company uses to ensure safe driving habits is LEFTS:

Let others know your intentions by signaling

Ensure oncoming traffic is clear; do not rush

Fully check your blind spots by leaning forward and backward (rock and roll)

Turn only when you are sure there are no pedestrians in or about to enter the intersection

Stay alert; look around and recheck your mirrors during your turn

Summer is also the season of roadside inspections by Michigan State Police, so Carl covered the various responsibilities drivers have, including carrying their credentials at all times, completing thorough pre-trip and post-trip inspections, and being extra aware of their surroundings.

To finish the presentation, Dave returned to remind drivers of our upcoming company activities. First is attendance bingo, where employees get a stamp for every date on their card for which they have perfect attendance during the month of May. Once an employee has a bingo, they turn in their card and have three chances to win awesome prizes, the ultimate grand prize being a 55” Smart LED TV with a Blu-Ray player and complete sound system! Second is our first annual Detroit Tigers company outing, which is taking place on June 2nd. If you’re at that game, keep a look out for a large group with purple shirts – that’s us! And lastly, Dave announced Trinity’s 22nd annual company picnic, where we have food, fun, and prizes!

We’re excited for the fun things ahead and to continue with our safety mission!

Let’s Talk Safety!

Tuesday, May 1st, 2018

It’s that time where our operations and safety teams host our monthly safety meetings! Our April meetings took place the week of the 23rd and were full of pertinent information. Dave Holls, chief operating officer, and Carl Ingram, Detroit area safety director, led the meetings, covering various topics from “getting back to basics” to child checks – and even informing employees of a wage increase!

The meeting started with a brief introduction from Dave Holls then segued into local terminal updates from each terminal’s general manager and maintenance updates from each terminal’s lead mechanic. Dave then talked about core responsibilities: on-time transportation and excellent customer service – things we prioritize at Trinity. The terminals received a little pep talk from Kid President to help encourage arriving to work with a positive attitude and the right mindset (it’s super cute – you can watch it here)!

Distracted driving was a main topic, reiterating how important it is to keep the kids of our community safe while on the road. One of our programs is called Driving Out Harm, which encourages staff to make sure their workplace is safe and to put the safety of customers and colleagues first at all times. The Golden Rules for our drivers are: “I will always put the safety of passengers first; be fit for work; check my vehicles and only drive if it is safe; drive safely and defensively; and report all accidents, injuries, and near misses”.

Child Checks were also an important topic covered. At Trinity, we have a policy in place that requires school bus drivers and aides to do child checks after the last stop of each route or field trip and upon returning to their terminal. Child Checks ensure that no child is left on the bus and each child gets home safely. Our entire school bus staff has signed the Child Check Pledge!

Here at Trinity, we are committed to keeping our kids, roads, and community safe, and our monthly safety meetings are a vital part in doing so!

Training Day!

Monday, April 16th, 2018

On Thursday April 5th, during Spring Break week, we held a full day training in-service for 30 of our operational staff (dispatchers and general managers) from all of our locations.  With many transitional activities taking place – and to ensure everyone was best prepared for the busy spring season ahead – Trinity brought everyone together for one last training and development session for the school year.

After the training, management took everyone to downtown Detroit for a fun evening of team building activities, which including going to “Escape the Room” (an escape room where you have 60 minutes for your team to decipher clues and get out), and then out to a fabulous dinner afterwards.

We had a great day filled with knowledge and development that ended in fun! Our dispatchers and general managers are ready to serve you, our customers, with their best foot forward!

Trinity Hosts First Annual Safety Banquet

Wednesday, March 14th, 2018

On March 10th, Trinity employees came together for a banquet focusing on safety initiatives and procedures at Burton Manor in Livonia. In attendance with Trinity’s employees were Kevin Kilner, Vice President of Safety at National Express, and Chris Pelligrino, assistant to the CEO of transit at National Express. Kevin Kilner discussed various National Express topics, which included operational updates, safety performance key performance indicators, visions and values in terms of safety, Target Zero campaign, distracted driving, Zero Tolerance Policy, and child checks. Stacey Bruwer, Director of Marketing at Trinity Transportation, discussed the #EyesOnTheRoad campaign to instill the importance of eliminating distracted driving. Prior to the banquet, each terminal received a vinyl banner displaying the campaign’s pledge, which they subsequently signed and were given a sticker that said “I took the pledge”.

Chief Financial Officer Phil Adkins, Marketing Director Stacey Bruwer, and President Jerry Sheppard hold the #EyesOnTheRoad campaign banner at our corporate office in Wyandotte.

Trinity’s Chief Operating Officer Dave Holls covered all things Trinity, including integration processes, the drive towards excellence, a group activity to think outside the box, and Trintiy’s new vision and “Simple Truth”. To add some fun to the day, employees won over 40 prizes, including the grand prize of a 55” flat screen TV!

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Trinity Welcomes New Management

Monday, March 12th, 2018

We’ve been making some positive changes here at Trinity Transportation, the most recent being the addition of general managers at each of our 10 terminals and a new regional operations manager. Some of our general managers have been promoted from within and some are outside hires. They are all equipped and ready to operate their terminal and bring new ideas to the table! We are proud to introduce our 10 new general managers and our new regional operations manager!

Aretha Baylis, Fraser

  • Aretha Baylis started with Trinity almost 3 years ago at Trinity’s Fraser terminal, where she built relationships and began to love the people she worked with. She made it a goal to be herself and to aim higher within Trinity. When she attended her first Back to School meeting, that was it – she was all in. She loved the fun and dedication of the Trinity employees and the love Mr. Sheppard had for Trinity. She was sold on the fact that Trinity truly cares for the dedication of its employees. Aretha started in the transportation industry driving a school bus then moved to dispatch. She has enjoyed every aspect of the industry, including the challenges, and was never afraid to take risks. She is elated to now move into the position she has longed for. Aretha is very pleased to accept the promotion to general manager of the Fraser CSC. The realization of this professional dream will act as only the beginning of a long and prosperous managerial career. She is excited to continue to offer the best customer service to Trinity’s clients, students, parents, and drivers.

Tom Prahl, Toledo

  • Tom Prahl is a Toledo native and has been married to his wife, Cindy, for 33 years. They have raised 2 daughters, Jennifer and Kristen. Tom attended Findlay College, and then later graduated from the University of Toledo with a degree in Transportation Management. He started his career in the moving business as a driver and worked in operations, estimating, and sales. During that time, one of his largest projects was the supervision of an installation of furniture for a 25-story bank building in Jeddah, Saudi Arabia (spent 5 months in Saudi Arabia). He has also worked for a food distributor, medical supply distribution company, and building products supplier. He is a lifelong Buckeye fan, huge Tigers fan, and frustrated Lions fan. When possible, Cindy and Tom like to travel. With a daughter in Texas, they do spend time there for most of their travels, but have visited a large number of other states as well.

Jeff Allen, Clarenceville

  • Jeff Allen started driving as a part time driver in January of 2001 as a second job and really enjoyed it. He moved into the offices of Wayne-Westland Schools in April of 2010, and then came to Trinity as a dispatch supervisor in July of 2015 at the Dearborn Heights terminal. From there, he transferred to the Clarenceville terminal, where he is currently at today. Before starting as a bus driver, Jeff worked in the movie theater industry for 22 years, moving his way up from front house staff to general manager in 1996, and in 2005, he took another promotion to manager of concession operations.

Robin Webster, Woodhaven

  • Robin Webster has been with Trinity for 23 years, starting out as a school bus attendant, and then becoming a school bus driver a few years later. After a few years of driving, Robin was asked to be a school bus trainer for Trinity, which she did for 13 years. As a school bus trainer, Robin trained hundreds of drivers for Trinity, as well as attended several training classes on driver training and school bus safety. She also worked as an interim dispatcher at Trinity’s Dearborn Heights and Ecorse locations. 2 years ago, Robin was relocated to Trinity’s Wyandotte Terminal and from there was promoted to dispatch supervisor for the Wyandotte Terminal. In 2017, she was asked to be terminal manager for Trinity’s newly contracted Woodhaven-Brownstown School district, where she continues to grow and learn. Robin has been very dedicated to Trinity and has worked hard to be where she is today!

Renae Pickel, Wyandotte

  • Renae Pickel has been with Trinity for 4 years.  She was first hired as the sedan assistant manager.  After 2 years, she moved on to sedan manager, and after 2 more years, Renae has been promoted to Wyandotte’s general manager. She is looking forward to personal growth as well as having a direct hand in the growth of CSC 4125. She is super excited to see what the next 2 years have in store for her!

John Kiraly, Saginaw

  • John Kiraly is a former Marine who joined Trinity in 2013. He entered the transportation industry in 1980 at Clintondale schools as the custodial manager and was eventually given more responsibilities. John moved to Saginaw in 1984, where he has continued his career in the transportation industry.

Angela Reynolds, Ecorse

  • Angela Reynolds has over 25 years of managerial experience. She started her career working part-time at Payless Shoe Source as a Deca Student. She eventually became network manager, where she managed several specialty stores. After her son’s birth, Angela decided to further her career in human resources at Super K-Mart, where she learned valuable skills from her coworkers. Her next career advancement was to Avis Budget Group at Detroit Metro, where Angela became the first African American airport manager. After working for Avis for a little while, Angela moved on to Macy’s as a general manager and went back to school to receive her business degree. Once she graduated, Angela ventured into banking at Brink’s, Incorporated. Angela put in her time at Brink’s, Inc., and decided that she was ready to start her career at a company that she was going to be at until retirement, which brought her to Trinity Transportation. After several interviews, Angela was offered the position as general manager of Trinity’s Ecorse terminal. When visiting the CSC for the first time and meeting new faces and warm hearts, Angela felt captivated and felt like she had found her second home.

Kevin Rose, Dearborn Heights

  • A 20-year veteran of the ground transportation industry, Kevin Rose was just promoted from director of motor coach operations to general manager of Trinity’s Dearborn Heights terminal. As director of motor coach operations, Kevin was responsible for managing the entire motor coach division as well as all of the motor coach drivers. Kevin also oversaw the operation of the 24-hour motor coach dispatch department, which he established to guarantee customers and drivers uninterrupted communicative access to Trinity representatives. For the purpose of preparing motor coach drivers to deliver the finest in service and safety, Kevin developed Trinity’s comprehensive, corporate-mandated motor coach operator training program. The curriculum consists of three weeks of intensive classroom and over-the-road training. Finally, as a commitment to professional development, Kevin has attended “Leadership Skills for Effective Management” seminars, “Supervisor Signs and Symptoms” training, and maintains proficiency as a licensed motor coach and school bus driver.

Joel Matanzas, Detroit West

  • Joel Matanzas has over 16 years of experience in the transportation field, with over 20 years of experience in leadership, training, and mentoring, which includes his 4 years serving our country as an 82nd Airborne Paratrooper. Prior to joining Trinity Transportation, he was a regional manager with American Expediting, where he was responsible for 9 offices, 40 employees, and 300 Independent contractors, and managed a customer base of over 500 clients. In the coming years, Joel hopes to inspire his team to deliver the best customer service not only to our passengers, but to one another as well.

Jim LaRue, Detroit East

  • Jim LaRue has over 30 years of experience with integrated logistics companies, providing lead logistics management solutions and lean manufacturing support services that include transportation, warehousing, design, and building of complete supply chain networks, supply chain re-engineering and optimization, performance management, quality, safety, and other comprehensive service supporting multiple clients and industries. He has been married to his middle school sweetheart for 40 years; they have 2 children and 3 grandchildren. Jim enjoys being involved with his community through Marine Corp Toys for Tots and Catholic Charities USA. He is also a member of the Transportation Club of Detroit, International Warehouse Logistics Association, and Council of Supply Chain Management Professionals, and is president of the Michigan Chapter of the Warehouse Education Research Council. Jim is looking forward to bringing improvement and growth to Trinity Transportation, while implementing best practices and providing a supportive and enjoyable environment.

Kevin Dunbar, Regional Operations Manager

  • Kevin Dunbar has been in the transportation industry for over 20 years. He has extensive experience in multi-model transportation operations, including Emergency Medical Services, taxi/sedan, shuttle, charter, and paratransit. He has expertise in operations, customer service, contact center/dispatch, technology, and shared/support services. Originally from Michigan, he recently moved back to the Detroit area from Arizona.

 

Trinity Transportation Recognizes Love the Bus Month

Thursday, March 1st, 2018

Love the Bus month was created by the American School Bus Council and is a month-long celebration held every February. Love the Bus Month is a chance to highlight the importance of the school bus in education while also focusing on the drivers who do so much for our students. This month allows schools across America to take a little extra time to celebrate the bus drivers who safely transport students every day. It’s also an opportunity for companies like us to show our appreciation for our school bus drivers, whom we are so lucky to have! This year, we gave employees heart decals and pins to signify Love the Bus Month and showed extra gratitude for all that they do.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Thank you, Trinity school bus drivers, for being so amazing! We appreciate every single one of you!

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