Trinity Transportation Welcomes New COO

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Trinity Transportation Welcomes New COO

Wednesday, February 7th, 2018

Trinity Transportation has had some exciting changes over the past year and is continuing to grow. With the new tools and services available to us via our parent company, National Express, we are ready to make 2018 the best year yet. Last year, our former Chief Operating Officer, Austin Arksey, was promoted by National Express as their new Vice President of Charter for North America. Since his promotion, Austin’s former position as Trinity’s COO has been unoccupied, but today, we are pleased to announce it has been filled!

We are thrilled to announce that David Holls has been promoted to Chief Operating Officer at Trinity Transportation. David has been with Trinity since 2009, most recently in the position of Regional Operations Manager. Previously, he was the terminal manager of our Roseville and Hamtramck locations, and held several other roles before that. As Chief Operating Officer, David will be in charge of all Trinity operations and will direct the development and execution of service for our three divisions: motor coach, school bus, and sedan and shuttle.

President Jerry Sheppard further describes David’s new role: “David will also be responsible for ensuring Trinity meets all initiatives, directives and business goals of our parent company, National Express.  He has led many of our transition activities over the last year and worked closely with National Express management in order to best prepare us to move forward and have another record-breaking year.”

We are elated with the great changes happening at Trinity and can’t wait to see what 2018 holds!

Trinity Transportation Partners with Forgotten Harvest

Monday, December 4th, 2017

The holidays are a special time – a time full of joy, family, and giving. While enjoying this holiday season, be thankful for what you have and, if you can, give to those who are not as fortunate. Michigan’s official poverty rate in 2016 was 15 percent, with 1.45 million people living in poverty. The breakdown for the residents who live in poverty in the counties of Southeast Michigan is as follows:

  • 22..7% of Wayne County residents
  • 16.7% of Sanilac County residents
  • 14.2% of Washtenaw County residents
  • 13.9% of St. Clair County residents
  • 13.2% of Jackson County residents
  • 12.5% of Lenawee County residents
  • 11.6% of Livingston County residents
  • 10.8% of Macomb County residents
  • 9.7% of Monroe County residents
  • 8.5% of Oakland County residents

To help those in need this holiday, the employees at Trinity participated in our company’s second annual food drive. This year, we partnered with Forgotten Harvest, a non-profit dedicated to relieving hunger in Metro Detroit and preventing nutritious food waste. The employees at each of our 11 terminals participated in the collection of non-perishable food items from October 23rd to November 17th, where we were able to donate over 1,000 items!














We would like to give a big, heartfelt thank you to all employees who participated. Your donations will provide many meals to families in need. We are so happy we were able to help our neighbors in need this holiday season!


September Employee Newsletter

Thursday, September 5th, 2013

Transportation Angels on Wheels – By Carl IngramCarl Ingram Safety Director

Each day in the state of Michigan, students are being transported to and from school safely by caring bus individuals such as Drivers, Bus Attendants, Para-Pro’s, and Nurses while riding on the yellow school bus.  Not to mention all the people working behind the scene daily.  These dedicated people go well beyond the call of duty in providing a safe haven for our future generation and building relationships that can last a lifetime.

These angels on wheels protect students from being bullied during their ride by displaying positive behavior and creating a respectful environment for all students.  Many of these professionals nurture students by teaching them to read a book during their daily commute.  Their job is to always be on the lookout for danger that a child may not see coming, such as the recent incident that made national news where a driver lost his life while trying to protect his students. Even in the face of danger this driver did not hesitate to defend his students on board his bus.

As drivers, bus attendants, para-pro’s, and nurses get ready to depart the bus lot, you can hear them saying “let me go pickup my babies” or “little darlings.” You know that they have pride in what they are doing by showing love as they travel the road ahead. Many of them even volunteer at school functions and show support by attending sporting events just to see the smiles on the students’ faces.  So I say to each one of these employees on the yellow school bus, you have indeed earned your “Wings” as a protector of our future generation.  Therefore, we can assure parents that their children are in good hands each day when they are being transported here in Michigan and beyond, so be safe as you travel the road ahead!

Welcome Backpic

Welcome back to all of our school bus drivers and aides who were off for the summer and thanks to all of those who helped out with summer field trips and routes. You are much appreciated for your time and patience! We look forward to another school year with all of you! 



Employee SpotlightSept Employee Spotlight

Teamwork was in full effect this summer while we provided service to the JCC summer camps. Every summer, the Jewish Community Center offers more than 100 programs and trips to the area’s youth. This was the first year we handled both national and local trips and it was a huge success! The trips were a collaborative effort amongst the school bus and motorcoach departments. A big Thank You to everyone who helped build our relationship with JCC. Craig Kimball, Bobby Stubbs, and Lamont Twitty were all key members in helping the local school bus trips run smoothly and efficiently. They provided excellent assistance to campers, parents, counselors, and other drivers. On behalf of everyone you helped, thanks for your commitment to our team!

Look at us grow!

Contract Extensions

Wayne State University | Eastern Michigan University | Schoolcraft College | Grosse Pointe Public Schools System

New Contracts

Southgate Public Schools
Look for some new faces who have joined our team and welcome them to the Trinity family! Brian Plozai will be overseeing Southgate Public Schools and Wyandotte Public Schools from the Wyandotte office.

Delta College of Saginaw
We’ll be doing all of their athletic teams’ transportation. They’ll be using coaches and mini coaches so there are a lot of opportunities for drivers.

Wyandotte Public Schools
We’re excited to team with the Wyandotte schools in providing their daily routes.

Oakland University Athletics
From track to basketball, Trinity Transportation will be Oakland University’s go-to provider for their athletic transportation needs. Let us know if you’re interested in driving for them! 

New Booking & Dispatch System for Trinity Cars

DigitalDipatch_spot_800pxTrinity Cars is updating the booking and dispatch system to Digital Dispatch Systems (DDS). The new software offers many features to help improve the entire process from booking to dispatch. 

Server Based

The new system is server based. Unlike the old system that was internet based, this new system will not be dependent upon internet speed or connection.
What this means to you? Less time spent with each customer means calls can be handled quickly and efficiently with less hold time for customers.

Intelligent Caller ID

The new system incorporates an intelligent ID system that will recognize the customer’s number and pull up their information and booking system.
What this means to you? Customer calls can be handled quicker than ever. No more manually pulling up information and trip history. 

Advanced Dispatch System

The new system has an advanced, color coded dispatch system.
What this means to you? We can efficiently dispatch vehicles based on location and estimated completion time of the current trip.


One Year

Cindy Ballard
Zoette Beard
Kevin Dauzy
Gail Donald
Betty Hodges
Marcia Jones
Charles Kamm
Janeen Kennedy
Althea McGlory
Lee Newby
Everett Thomas

Five Years

Angel Collins
Regina Gibson
Daniel Goodman
Gregory Hudson
Terry Jones
Michelle Phillips














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