I Requested a Quote…Now What?

Posts Tagged ‘quote’

I Requested a Quote…Now What?

Thursday, March 1st, 2018

So you’ve gone through the steps of choosing a vehicle and requesting a quote, but you’re unsure of what happens next. Have no fear, Trinity Transportation is here! We’re going to walk you through the process of securing your vehicle, A.K.A. what happens after you request a quote.

Once you submit your quote request online, it is sent to our reservations department. Upon receiving your request, one of our reservations specialists will contact you to get to know you and your needs a little better. After they have a full understanding of what you are looking for, they will send you a booking information sheet to fill out, which is basically just general information that is needed to better determine your rate.

Your reservations specialist will then configure your rate based off of several different factors, including the location of your destination, projected mileage use, dates of service, and size of the vehicle. The rate will then be sent to you and you can move forward with booking. When you book your vehicle, your reservations specialist will send you a detailed overview of your trip along with payment options, processing fee information, and due dates. If your trip requires it, your reservations specialist will ask for a detailed itinerary and information for an on-site contact, which will ensure there is 100% communication between the driver, the client, and dispatch to diligently complete the entire trip from start to finish.

If you call for a quote, the process is exactly the same! When you call, your reservations specialist will ask for some information about your projected trip/event and your email address, then email you the booking information sheet for you to fill out. Once that is done, the process continues the same as if you had requested a quote online!

How to Request a Quote

Thursday, February 15th, 2018

So, you have an event coming up and you know you need a vehicle, but you’re not sure where to start? We can help! In this article we’ll guide you through the process of selecting the vehicle that’s right for you and requesting a quote.

  1. Consider the specs of your trip. How long will your trip be? How far is your destination? Will you need room or storage for luggage/equipment? What is the vehicle being used for (i.e. athletic event transportation, a night out, etc.)?
  2. Determine the size and needs of your group. How many people are traveling with you? If the trip is longer, will your group benefit from an on-board restroom? Do you need a handicap accessible vehicle?
  3. Take a look at our fleet. Based on the items above, choose the vehicle that is right for you. You can also read our article about our different vehicles and their uses here to help you pick the one that best suits your needs.
  4. Request a quote online. There is a handy “Request a Quote” button at the top right corner of every page on our website – click it to request a quote for the vehicle of your choice!
  5. Request a quote via telephone. If you’d rather request a quote over the phone, you can call our reservations specialists at 877-284-4200 and they will happily assist you.
  6. Have questions? If you have any questions on our fleet, you can call the number listed in step 5 or click the handy “Contact Us” button at the bottom of the page of the vehicle you are looking at.

There is also a “Contact” link at the top of every page on our website!

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New Dedicated Charter Center

Trinity/Durham Transportation is thrilled to announce our Dedicated Charter Center located at 24500 Van Born Road, Dearborn Heights, Michigan.

Our Charter Center accommodates the needs of our clients who travel at any time throughout the day.

There are no time restrictions that require us to work around existing home to school routes. 

Contact – Reservations@TrinityTransportaton.com

 

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