So you’ve planned a group trip that will last two or more days, and you’re wondering how the process works and what to expect…well, we will lay it all out for you! We’re here to provide you with all of the necessary information for what to expect during the process of your motor coach trip so your mind can be at ease when planning.
What to Expect After Booking
After requesting a quote and booking your trip, the motor coach reservations specialist you’ve been in contact with will provide you with a contract/confirmation that contains a trip number, day of departure, and date of return, which is required to be signed and returned. You will also be asked to provide a detailed itinerary and on-site contact, which will ensure there is constant contact between the group and the driver. Once the final itinerary is reviewed, it is sent to our motor coach dispatch department, then a driver is assigned to the trip and given the itinerary. After the driver is assigned to your trip, you will receive the driver’s name, cell phone number, and the number(s) of the bus(es) that will be used for your trip. You will also receive our 24-hour dispatch number in case it is needed. The day before your trip, your motor coach reservations specialist will call you to verbally confirm every detail of your trip is correct.
When the day of your trip arrives, the driver(s) will pick you up in your motor coach(es) at the discussed pick-up time and location. You will then be transported to your destination(s). Please note that destinations with travel time longer than 8 hours will require more than one driver for each motor coach. This second driver (or more, depending on travel time) will meet your current driver at a specified location to switch. Since your trip is 2+ days long, you will be required to provide accommodations for your driver at each destination. While at your destination (or each destination if you have more than one), your driver can take you to wherever you need to go – as long as it is included in your itinerary!
After Your Trip
After your trip is over and you return home, you are all set! Our motor coach reservations specialist will reach out to you to see how everything went and for any feedback about your trip.