Charter Manager – Wyandotte, MI

Website trinitybusing Trinity Transportation

Creating a more accessible world.

Responsibilities:

  • Grow NECs charter business in a targeted area through direct sales to large target customers (event coordinators, sports arenas, etc.)
  • Work with the Charter Coordinators in the area to ensure successfully delivery of service and customer satisfaction
  • Builds and manages positive working relationships with a variety of internal and external stakeholders to collaborate on new charter business proposals and issue resolution
  • Identify and create a pool of potential sales opportunities and clients, collecting and analyzing competitive intelligence within specific communities
  • Manage the development of initiatives to enhance operational and revenue growth by exploring potential adjacent markets
  • Manage and lead the development of responses to Requests for Proposals (RFPs) for charters (e.g. Letters of Intent, Letters of Agreement, Contracts, etc.)
  • Properly quote, book and follow up on customer inquiries (internal and external)
  • Negotiate rates and terms of charter contracts
  • Market charter business to field account representatives (local/onsite sales rep, in essence)
  • Provide field support for lead generation and new business (sales and marketing tools)
  • Follow up on new business leads via multiple vehicles (websites, references, etc)
  • Track and report on all initiatives employed to grow the charter business (to senior leadership)
  • Prospect and match charter opportunities with vial field locations within the region
  • Provide onsite support for all large events (AT&T, Special Events, Globe Life Park, community events)
  • Serve as onsite liaison for events requiring ground crew
  • Supervises Charter Drivers
  • Ensures DOT Compliance for all drivers
  • Secures DOT Permits for trips requiring them
  • Fills in for the General Manager in his/her absence

Qualifications

  • Bachelor’s Degree in Business, Marketing or related field
  • 5-7 Years’ experience in sales and or charter work and customer service
  • Experience in negotiating contracts
  • Experience in developing a sales plan, developing a sales pipeline and achieving agreed upon sales quotas.
  • Must be able to analyze sales results and draw conclusions
  • Superb communication skills, both oral and written
  • Strong relationship building skills
  • Strong working knowledge with Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook, CRM Systems (preferably Salesforce.com)
  • Knowledge of transportation / travel industry
  • CDL with proper endorsements or ability to obtain
  • Ability to travel in current geographical area (20%)

Primary Location: 4624 13th Street, Wyandotte, MI 48192

Schedule: Full-time

Job Level: Team Leader/Supervisor

Job Shift: Day Job

Travel: No

Equal Opportunity Employer

Contact Info

Trinity Transportation Group
4624 13th Street
Wyandotte, Michigan 48192

Phone:
877-284-4200

24 Hr Trinity Dispatch:
Bus Dispatch: 313-295-6303
Sedan Dispatch: 734-282-2222

Locations

  • Wyandotte

    4624 13th St.
    Wyandotte, MI
    48192
    (734) 284-9229

  • Dearborn Heights

    26500 Van Born Rd.
    Dearborn Hts, MI
    48125
    (313) 295-6242

  • Detroit (East)

    10205 Mack Avenue.
    Detroit, MI 48214
    (313) 228-4522

  • Detroit (West)

    8145 Greenfield Rd.
    Detroit, MI 48228
    (313) 228-4521

  • Ecorse

    256 Salliotte Rd.
    Ecorse, MI 48229
    (313) 388-9259

  • Fraser

    31701 Groesbeck Hwy,
    Fraser, MI 48026
    (586) 296-3017

  • Toledo

    411 Arco Dr.
    Toledo, OH 43607
    (419) 476-3333

  • Clarenceville

    28832 W. 8 Mile Rd.
    Farmington Hills, MI 48336
    (248) 477-1630

  • Pontiac

    650 N Saginaw St,
    Pontiac, MI 48342
    734-284-9229 ext. 310

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