Charter Coordinator – Wyandotte, MI

Are you searching for an opportunity in which you can grow and develop your skills? Excel in your career by joining the Trinity team as a charter coordinator!

We are currently offering:
• Competitive weekly pay
• Paid training
• Paid holidays
• PTO
• Company-matching 401k
• Medical
• Dental
• Vision
• Company-provided (free to you!) life insurance
• And more!

If you want to be a part of an organization that shares a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service, and positive employee relations, apply today!

We are an MVAA certified veteran-friendly employer and an equal opportunity employer.

Responsibilities:

• Take field trip or Charter business orders through the electronic mail system or over the phone
• Provide accurate pricing information to customers
• Enter and record trips into company’s proprietary data base system
• Determine map routes, assign driver coverage and provide trip details to Drivers and Dispatchers
• Generate trip reports as needed for CSC management or others
• Communicate with customers, invoice trips and track payments
• Complete Accounts Receivable, Accounts Payable, and Payroll tasks related to Charter and field trips
• Perform general office duties including writing letters, generating reports, drafting pay-memos, copying, filing, faxing, etc.
• Encourage compliance with company policies and procedures
• Perform various administrative tasks

Qualifications

• High school Diploma or equivalent required; completion of college level courses preferred
• 3-5 years’ experience in customer service environment required
• Strong customer service skills required
• Solid data entry skills required
• Proficient use of computers required; Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, etc
• One or more years of driving experience on field trips preferred
• Ability to acquire CDL and perform as a cover driver
• Strong verbal communication skills and telephone etiquette skills; ability to respond and present professionally to callers and customers.
• Highly organized and able to work with minimal supervision

Primary Location: 4624 13th Street, Wyandotte, MI 48192

Schedule: Full-time

Employee Status: Regular

Job Shift: Day Job

Travel: No