Charter Coordinator – Wyandotte, MI

Website trinitybusing Trinity Transportation

Creating a more accessible world.

Are you searching for an opportunity in which you can grow and develop your skills? Excel in your career by joining the Trinity team as a charter coordinator!

We are currently offering:
• Competitive pay
• Paid training
• Paid holidays
• PTO
• Company-matching 401k
• Medical
• Dental
• Vision
• Company-provided (free to you!) life insurance
• And more!

If you want to be a part of an organization that shares a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service, and positive employee relations, apply today!

We are an MVAA certified veteran-friendly employer and an equal opportunity employer.

Responsibilities:

  • Take field trip or Charter business orders through the electronic mail system or over the phone
  • Provide accurate pricing information to customers
  • Enter and record trips into company’s proprietary data base system
  • Determine map routes, assign driver coverage and provide trip details to Drivers and Dispatchers
  • Generate trip reports as needed for CSC management or others
  • Communicate with customers, invoice trips and track payments
  • Complete Accounts Receivable, Accounts Payable, and Payroll tasks related to Charter and field trips
  • Perform general office duties including writing letters, generating reports, drafting pay-memos, copying, filing, faxing, etc.
  • Encourage compliance with company policies and procedures
  • Perform various administrative tasks

Qualifications

  • High school Diploma or equivalent required; completion of college level courses preferred
  • 3-5 years’ experience in customer service environment required
  • Strong customer service skills required
  • Solid data entry skills required
  • Proficient use of computers required; Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, etc
  • One or more years of driving experience on field trips preferred
  • Ability to acquire CDL and perform as a cover driver
  • Strong verbal communication skills and telephone etiquette skills; ability to respond and present professionally to callers and customers.
  • Highly organized and able to work with minimal supervision

Primary Location: 4624 13th Street, Wyandotte, MI 48192

Schedule: Full-time

Employee Status: Regular

Job Shift: Day Job

Travel: No

Contact Info

Trinity Transportation Group
4624 13th Street
Wyandotte, Michigan 48192

Phone:
877-284-4200

24 Hr Trinity Dispatch:
Bus Dispatch: 313-295-6303
Sedan Dispatch: 734-282-2222

Locations

  • Wyandotte

    4624 13th St.
    Wyandotte, MI
    48192
    (734) 284-9229

  • Dearborn Heights

    26500 Van Born Rd.
    Dearborn Hts, MI
    48125
    (313) 295-6242

  • Detroit (East)

    10205 Mack Avenue.
    Detroit, MI 48214
    (313) 228-4522

  • Detroit (West)

    8145 Greenfield Rd.
    Detroit, MI 48228
    (313) 228-4521

  • Ecorse

    256 Salliotte Rd.
    Ecorse, MI 48229
    (313) 388-9259

  • Fraser

    31701 Groesbeck Hwy,
    Fraser, MI 48026
    (586) 296-3017

  • Toledo

    411 Arco Dr.
    Toledo, OH 43607
    (419) 476-3333

  • Clarenceville

    28832 W. 8 Mile Rd.
    Farmington Hills, MI 48336
    (248) 477-1630

  • Pontiac

    650 N Saginaw St,
    Pontiac, MI 48342
    734-284-9229 ext. 310

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