General Manager – Pontiac, MI

Website trinitybusing Trinity Transportation

Creating a more accessible world.

Jump-start your career and excel in a safe, professional work environment by joining the Trinity team as a general manager in Pontiac!

We are currently offering:
• Paid training
• Paid holidays
• Paid time off
• Company-matching 401k
• Medical
• Dental
• Vision
• Company-provided (free to you!) life insurance
• And more!

If you are looking for a great opportunity in which you can utilize your managerial and operational skills, please apply!

We are an MVAA certified veteran-friendly and equal opportunity employer.

Responsibilities:

  • Delivers overall performance and results for the CSC.
  • Collaborates with company leaders to understand overall business goals and creates a CSC operating plan to support these objectives.
  • Ensures the CSC is a “customer-centric” team that is focused on building strong and effective partnerships
  • Develops CSC plans and priorities to address resource and operational challenges as guided by the Regional Manager and company standard operating procedures and policies.
  • Communicates company values, strategies and objectives in an effort to share information and while encouraging feedback and input.
  • Review budgets and develop the annual operating plan business review.
  • Develop short and long-range business plans to increase incremental business, revenues and margins.
  • Directs, coaches and develops CSC staff including Operations Supervisor, Dispatcher, Router, Office Administrator, Driver Maintenance, Charter Coordinator and Safety Supervisor to obtain the required skills and abilities to act independently in their job assignments.
  • Builds company image by collaborating with customers, government, community organizations, and employees while demonstrating strong and ethical business practices.
  • Creates a culture of safety while providing a high quality of service.
  • Identifies key safety issues affecting the safety of passengers and employees and takes corrective action to resolve these concerns
  • Meets regularly with school district administrators to review service quality and performance.
  • Enhances and builds on current customer relationships to ensure customer retention

Qualifications

  • Bachelor’s degree in business administration, management or related field or 5 years of comparable experience;
  • At least 3 years of supervisory experience with some knowledge of P&L
  • Proven ability to meet service delivery expectations including customer and safety
  • Knowledge of the companies, service promise, services, capabilities, policies, procedures and practices to effectively manage CSC personnel.
  • Knowledge of customer service best practices to build strong customer relationships
  • Knowledge of contract administration principles and practices to develop contractual agreements and/or Requests for Proposal documents.
  • Knowledge of leadership and management practices and techniques.
  • Knowledge of leadership and management practices and techniques.

Primary Location: 650 N. Saginaw Street, Pontiac, MI 48342

Schedule: Full-time

Employee Status: Regular

Job Level: Manager

Job Shift: Day Job

Travel: No

Contact Info

Trinity Transportation Group
4624 13th Street
Wyandotte, Michigan 48192

Phone:
877-284-4200

24 Hr Trinity Dispatch:
Bus Dispatch: 313-295-6303
Sedan Dispatch: 734-282-2222

Locations

  • Wyandotte

    4624 13th St.
    Wyandotte, MI
    48192
    (734) 284-9229

  • Dearborn Heights

    26500 Van Born Rd.
    Dearborn Hts, MI
    48125
    (313) 295-6242

  • Detroit (East)

    10205 Mack Avenue.
    Detroit, MI 48214
    (313) 228-4522

  • Detroit (West)

    8145 Greenfield Rd.
    Detroit, MI 48228
    (313) 228-4521

  • Ecorse

    256 Salliotte Rd.
    Ecorse, MI 48229
    (313) 388-9259

  • Fraser

    31701 Groesbeck Hwy,
    Fraser, MI 48026
    (586) 296-3017

  • Toledo

    411 Arco Dr.
    Toledo, OH 43607
    (419) 476-3333

  • Clarenceville

    28832 W. 8 Mile Rd.
    Farmington Hills, MI 48336
    (248) 477-1630

  • Pontiac

    650 N Saginaw St,
    Pontiac, MI 48342
    734-284-9229 ext. 310

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